Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

IT Operations Compliance1.20

Use > Resources > Install an agent on a resource

Install an agent on a resource

This section describes how to install an agent on a resource, prerequisites for installing an agent on certain resources, and post-installation target server configuration.

Prerequisites

Prerequisites for an agent on a Windows platform
Prerequisites for an agent on a SLES platform

Prerequisites for an agent on a Windows platform

Select an SSH installation for Windows. HPE ITOC has been tested with the following two SSH installation options for Windows; however, you can use any other similar solution.

Copssh 64-bit - https://www.itefix.net/copssh
Bitvise SSH - https://www.bitvise.com/

All the Windows servers on a system must have either Copssh or Bitvise SSH installed. Do not use both.HPE ITOC does not support a mix of Copssh or Bitvise SSH on servers.

By default, the HPE ITOC application.properties file is configured to support Copssh as follows (default configurations are shown in bold text):

## itoc.rex.salt.minion.windows.sshsaltloc : location for salt installation while access from SSH ## This is an optional property with default value /cygdrive/c/salt itoc.rex.salt.minion.windows.sshsaltloc = /cygdrive/c/salt

## itoc.rex.salt.minion.windows.sshenvtype : what kind of command set windows ssh uses (POSIX or Windows) ## This is an optional property with default value POSIX itoc.rex.salt.minion.windows.sshenvtype = POSIX

To use Bitvise instead of Copssh, the application.properties file must have the following information (shown in bold text):

## itoc.rex.salt.minion.windows.temp : salt minion temp dir for windows ## This is an optional property with default value C:/tmp itoc.rex.salt.minion.windows.temp = C:/tmp

## itoc.rex.salt.minion.windows.pythonloc : salt minion python location for windows ## This is an optional property with default value C:/python27 itoc.rex.salt.minion.windows.pythonloc = C:/python27 ## itoc.rex.salt.minion.windows.sshsaltloc : location for salt installation while access from SSH ## This is an optional property with default value /cygdrive/c/salt itoc.rex.salt.minion.windows.sshsaltloc = C:/salt ## itoc.rex.salt.minion.windows.sshenvtype : what kind of command set windows ssh uses (POSIX or Windows) ## This is an optional property with default value POSIX itoc.rex.salt.minion.windows.sshenvtype = Windows

For both Copssh and Bitvise, the user must ensure that:

The Python 2.7 64-bit library is installed in the directory specified by itoc.rex.salt.minion.windows.pythonloc.
itoc.rex.salt.minion.windows.sshsaltloc must be:
- %SystemDrive%:/salt for Bitvise use.
- /cygdrive/%SystemDrive%/salt for Copssh use.
itoc.rex.salt.minion.windows.temp and itoc.rex.salt.minion.windows.sshsaltloc are pre-created.
- itoc.rex.salt.minion.windows.temp must have read and write permissions for the administrator and system users.
- itoc.rex.salt.minion.windows.sshsaltloc must have read permissions.
All directory names specified in the application.properties files must use / as a separator,
not \.
Appropriate firewall settings must be updated to allow the SSH server to communicate.

HPE recommends that the user create a template Windows server with this configuration and clone it for easy configuration.

Prerequisites for an agent on a SLES platform

This process allows automated agent installation on a SLES platform and is not required for further HPE ITOC operation and use.

Before you install an agent on a SLES resource, you must configure the following information:

Change the following information in the /etc/ssh/sshd_config file:
#To disable tunneled clear text passwords, change to no here!
#PasswordAuthentication no
To:
#PasswordAuthentication yes
Restart the SSH daemon.

Install an agent

Navigate to the Resources list.
Click Actions, and select Install Agents. The Install Agents dialog appears.
Choose Resources
- Status is - Use the dropdown list to filter resources by status.
- Type is - Use the dropdown list to filter resources by type.
- Name contains - To find a specific resource, enter the complete or partial name of the resource you want to install.
Click Search.
Use the multi-select list to find existing resources that you want to install an agent on. Other information in this dialog is as follows:
- Force Install: - Select Skip if already installed (default) or Always install.
- Install Location: - This field is grayed out and not editable by the user. This is the install location.
- SSH Port: - This field is grayed out and not editable by the user. This is the default SSH port.
- SSH Login: (required) - Your username for logging into SSH.
- SSH Password: (required) - Your password for logging into SSH.
Click OK.

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