Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.

Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |

Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Manage resources
This section describes how to view, author, and edit resources.
Resources header
When you select a resource, information about that resource appears in a new view. The resources header is the bar that appears directly beneath the HPE ITOC tabs:
- The overall compliance score is the number on the left side of the header. The compliance of the resource in the example is not calculated or is unknown.
The header background color indicates the resource's compliance state:
- Green - Compliant based on the compliance threshold.
- Red - Not compliant based on the compliance threshold.
- Gray - Not calculated or unknown.
- Resource ID - "RES_000002" in the example.
- Resource Name - "BUSINESS SERVICE" in the example.
Resource details
Navigate to the Details view of a resource in defined state to view information about a specific resource, edit resource properties, and use the Make Obsolete action:
Edit resource detail properties
- Navigate to the Resources list, and select the resource you want to edit.
- From Actions, select Edit Properties. The Edit Properties dialog appears, showing information about this resource.
- Edit the resource information as needed.
- Click OK.
Use the Make Obsolete action
The Make Obsolete action can be performed on a resource that is not part of an active business service or is not being used as the Access Resource Through resource. Once you have made a resource obsolete, it will not be available to be used in a business service in the future. This action is not reversible (see Workflow and lifecycle states).

The Make Obsolete action can be performed on a resource that is not part of an active business service or is not being used as the Access Resource Through resource. Once you have made a resource obsolete, it will not be available to be used in a business service in the future. This action is not reversible (see Workflow and lifecycle states).
- Navigate to the Resources page, and select a resource.
- From Actions, select Make Obsolete. The Make Obsolete dialog appears.
- Enter information about this resource in the Notes box.
- Click OK.
Resource history
The Resource History view shows details about the resource's history, including:
- Action - What was done (created, updated, or obsoleted).
- Notes - Information provided by the user who created or modified the resource.
- User - Who performed the action.
- Date - When the action was performed.
View the history of a resource
- Navigate to the Resources tab, and click the resource whose history you want to view.
- Click History.
We welcome your comments!
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