Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- User and user group setup and security
- SA users and user groups
- Managing users
- Managing user groups
- Setting permissions on user groups
- Setting password, account, and session security policies
- Managing super administrators
- Managing customer administrators and customer groups
- Authenticating with an external LDAP directory service
- SA Common Access Card (CAC) and Personal Identity Verification (PIV) Smart Card integration
- SA/RSA SecurID® integration
- Configuring SA/SecurID integration
- User and Security Reports
Managing super administrators
Super administrators can assign permissions to user groups and assign users to user groups. To manage super administrators, you must log in to the SA Client as a super administrator. When SA is first installed, the default super administrator is the admin
user. See Super administrators and Super users.
Creating a super administrator
An SA super administrator is an SA user who can create and modify SA users and user groups. To create an SA super administrator, follow the steps described in Creating a new user and check the box labeled “Super Administrator.”
To make an existing user into a Super Administrator:
- In the SA Client, select the Administration tab in the navigation pane.
- Open the Users and Groups node in the navigation pane. This displays the Super Administrators node.
- Select the Super Administrators node. This displays all your super administrators.
- Select the Actions > Add menu, or select the New User icon. This displays a list of all SA users.
- Select one or more users that you want to make super administrators.
- Click Select. This changes the selected users into super administrators.
Viewing super administrators
To view all SA super administrators:
- In the SA Client, select the Administration tab in the navigation pane.
- Open the Users and Groups node in the navigation pane. This displays the Super Administrators node.
- Select the Super Administrators node. This displays all your super administrators.
Deleting a super administrator
To remove super administrator privileges from an SA user and leave that user’s other permissions, follow the steps described in Changing a userand clear the check box labeled Super Administrator. Alternatively, perform the following steps:
- In the SA Client, select the Administration tab in the navigation pane.
- Open the Users and Groups node in the navigation pane. This displays the Super Administrators node.
- Select the Super Administrators node. This displays all your super administrators.
- Select one or more users.
- Select the Actions > Remove menu, right-click and select Remove, or select the remove button.
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