Install > Preinstallation tasks > System requirements for installation > Install the Windows Update Service

Installing the Windows Update Service

Installation of an SA Agent on a managed server requires the Windows Update service to be installed.

  • The Windows Update Service Startup Type configuration should be set to automatic.
  • If the Windows Update Service Startup Type configuration is set to manual, the agent must start the service each time it registers software, performs compliance scans, or remediates packages or patches.
  • If the Windows Update Service Startup Type configuration is disabled, the agent will not start the service and it will be unable to detect installed and needed patches on the managed server, resulting in a Scan Failed during Windows patch compliance scans.

    The Windows Event Log may contain an {E60687F7-01A1-40AA-86AC-DB1CBF673334} error as described here:

    http://support.microsoft.com/kb/896224