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SAP Solution Manager

The integration of SAP Solution Manager Service Desk with HPE Service Manager provides a cohesive Incident and Service Request Management solution for the entire enterprise, resulting in higher enterprise availability, improved service quality and reduced IT costs.

HPE Incident Exchange builds a dynamic link between HPE Service Manager Software and SAP Solution Manager Service Desk and improves the Incident and Service Request Management Process throughout the entire enterprise. HPE Incident Exchange offers dynamic integration between HPE Service Manager and SAP Solution Manager Service Desk for improved incident workflow.

The interface to exchange support messages between HPE Service Manager and SAP Solution Manager Service Desk was designed and developed jointly by HPE and SAP and is certified by SAP.

For details, see the HPE Service Manager Exchange with SAP Solution Manager Installation and Administration Guide and the HPE Service Manager Exchange with SAP Solution Manager User Guide.

HPE Service Manager Exchange with SAP Solution Manager Installation and Administration Guide for SM 9.x

HPE Service Manager Exchange with SAP Solution Manager User Guide