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Searching the Help

To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.

Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.

ClosedWords and Phrases
Search for Example Results
A single word cat Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".

A phrase.

You can specify that the search results contain a specific phrase.

"cat food" (quotation marks)

Topics that contain the literal phrase "cat food" and all its grammatical variations.

Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

ClosedUsing Boolean Operators
Search for Operator Example

Two or more words in the same topic

AND and

+ (plus symbol)

& (ampersand)

cat AND dog

"cat food"+milk

"cat food"&"dog food"

Either word in a topic

OR or

| (pipe)

cat OR dog

cat | dog

Topics that do not contain a specific word or phrase

NOT not

! (exclamation point)

NOT cat

! dog

Topics that contain one string and do not contain another ^ (caret) cat ^ mouse
A combination of search types ( ) parentheses

cat + (dog | mouse)

cat | dog + (! mouse)

Service Manager9.41
  • Home
  • Release notes
  • Get started
  • Install
  • Upgrade
  • Integrate
  • Administer
    • Configuring installation and setup options
    • System Configuration Parameters
    • Smart Analytics Administration
    • Application Setup
    • Database Administration
    • System Security
    • Server Performance Tuning
    • Scheduled Maintenance
    • Status and Notifications
    • Delta Migration Tool
    • Calendar Administration
    • Time Period Management
  • Use
  • Troubleshoot
  • Develop
System Administration

System Administration help hub

Installation and configuration

Describes how to install and configure Service Manager.

Installation Guide

Upgrade Guide

Configuring installation and setup options

Customization

Describes how to customize Service Manager.

Application Setup

Tailoring

 

Maintenance

Describes important Service Manager maintenance tasks.

Calendar Administration

Database Administration

Scheduled Maintenance

Server Performance Tuning

Server Security

Statuses and Notifications

Integrations

Describes how to integrate Service Manager with other HPE products.

Integrations overview

ClosedAvailable integrations

SAP Solution Manager

HPE Project and Portfolio Management Center (PPM)

HPE Quality Center (QC)

HPE Universal CMDB

HPE Release Control (RC)

HPE Operations Orchestration (OO)

HPE Business Service Management (BSM)

 

Additional resources

Solr Search Engine Guide

Service Request Catalog (SRC)

Tailoring Best Practices

Web Services Guide

Document Engine Guide

Mobile Applications

Upgrade Assessment Toolkit User Guide

Wizards Guide

Programming Guide

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