Searching the Help
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- Service Manager integration methods and tools
- Web Services
- HPE Connect-It
- ServiceCenter Automation (SCAuto)
- Event Services
- Dynamic Data Exchange (DDE)
- DDE client
- DDE RAD panel
- DDE server
- Editable events
- Events in the standard system
- FrameRestore option
- Hard coded events
- PassFocus option
- Process panel
- Requests and pokes
- Structure support option
- SystemEvents file
- Usage notes
- DDE example
- DDE script example
- Edit an event using pmtapi
- Access the script panel
- Access system events records
- Integration Manager
- BDM Mapping Management
- Integrations and extacess records
Dynamic Data Exchange (DDE)
Create DDE client support in a Service Manager RAD (Rapid Application Development) application.
DDE support in Service Manager works two ways: create a DDE script to call against Service Manager from a Windows application or create a script using the DDE script panel to make a DDE call within Service Manager. The difference is which application originates the call. For example, a Service Manager client in a Windows environment can push information to Microsoft® Excel or Excel can pull from Service Manager.
Note Prior to version 9.30, Service Manager used client-side DDE to export data to Excel. As of version 9.30, the Export to Excel functionality has been redesigned so that the Service Manager server process exports the data as a CSV (comma separated file) on the server side and transports the file to the client side. The Service Manager client saves the file on the client system and launches Microsoft Excel to display the content of the file. With this redesigned functionality, the Service Manager server and client performance are both improved by using file exchange and eliminating XML exchange for exported data.
Service Manager DDE server support provides an interface to applications outside Service Manager, allowing the use of DDE functions like poke and execute.
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