Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Importing Data from External Sources
- Overview
- Comma Separated Value (CSV) Files
- Databases
- Properties Files
- How to Import CSV Data from an External Source – Scenario
- How to Convert Strings to Numbers
- The External_source_import Package
- Import from CSV File Job
- Import from Database Job
- Import from Properties File Job
- External Source Mapping Files
- Troubleshooting and Limitations – Importing Data from External Sources
External Source Mapping Files
The data in the external source is mapped to a CI's attributes in UCMDB by means of a mapping file. The mapping files are located in the Adapter Management > Resources pane > Packages > External_source_import > Configuration Files folder:
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mapping_template.xml. A template that serves as a source for creating the mapping file.
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mapping_schema.xsd. The XML schema used to validate the XML mapping file. The XML mapping file must be compliant with this schema.
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mapping_doc.xml. A file that contains Help on creating a mapping file, including all valid elements.
The mapping file describes the mapping only and does not include information about how data should be obtained. In this way, you can use one mapping file across different jobs.
All the adapter files in the External_source_import package include a mappingFile
parameter, for example:
<parameter name="mappingFile" type="string" description="Mapping file located in "Configuration Files" folder of this package" />
name="mappingFile". The value of this parameter is the mapping XML file. The mapping file is always located on the server and is downloaded to the Data Flow Probe machine upon job execution.
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