Use > Widgets > Working with Widgets > Show Additional Information on a Topology Map

Show Additional Information on a Topology Map

  1. Click and then click Additional Info.

  2. Select one or more of the following checkboxes to see the specific information indicators:

    History Changes

    Displays changes on CIs that are in the model during the specified time period.

    To display history changes:

    1. Select History Changes. The number of history changes according to the current settings is displayed.
    2. Click Change Settings to select the beginning and ending dates for the changes.
    3. Click to update the topology map.
    Monitoring

    Displays the number of KPIs on the CIs in the model.

    Note This option is displayed only when you are using the Monitoring widget. Setup for the Monitoring widget is described in Configure the BSM Health Indicator (for the Monitoring Widget).

    Policy Status

    Displays the number of policy results on CIs in the model.

    Note  

    • This option is displayed only when there is a live Configuration Manager (CM) system deployed in the UCMDB environment.

    • Policy indicators are counted for both the indicated CI and the service in which that CI is located.
    Incidents

    Displays incidents on CIs that are in the model during the specified time period.

    To display incidents:

    1. Select Incidents. The number of incidents according to the current settings is displayed.
    2. Click Change Settings to select the beginning and ending dates for the changes.
    3. Click to update the topology map.
    Request for Changes

    Displays change requests on CIs that are in the model during the specified time period.

    To display change requests:

    1. Select Request for Changes. The current number of change requests is displayed.
    2. Click Change Settings to select the time span for change requests.
    3. Click to update the topology map.
    Problems Displays the number of problems on CIs in the model.

Note Your selections are saved for all the service models in your user preferences.