Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
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Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
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Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Manage User's Subscriptions
As an authorized Consumer Business Manager, you can manage all user's subscriptions in your organization.
In manager mode, you can perform actions on a subscription on behalf of the original subscriber, such as:
- Modify, cancel, or delete a user's subscription.
- Go to the Request Details view to review information about the user's original subscription request.
- Go to the My Service Details view to review information about the offering that fulfills the service, including service components and service topology.
- Review the subscription history and notifications for a user's subscription.
To manage a user's subscriptions in your organization:
-
In the Dashboard, in the Administration section, select the Manage User Subscriptions tile to open the User Lookup view.
The User Lookup view lists all users in your organization. By default, all users in an organization are displayed in alphabetical order. Use the Search tool
to find a certain user by name.
-
In the User Lookup view, select a user whose subscriptions you want to manage. The service offerings that the selected user subscribes to display in the Subscriptions view. In the Subscriptions view:
- The user account name
that you are managing subscriptions on behalf of displays below your management mode account name
.
- Click the close icon
next to the user account name to exit management mode for that user and return to the Dashboard.
- The user account name
- When you find a subscription want to manage, select its icon or name to display the Subscription Details view.
- In the Subscriptions Details view, select an action you want to perform on this subscription, on behalf of its user, such as View Request, View Linked Service, Modify Subscription, Cancel Subscription, and Delete Subscription.
We welcome your comments!
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