Use > Marketplace Portal > Subscriptions


A subscription originates with a subscription request, which is a request for delivery of cloud services that is initiated by the subscriber (end user) using a service catalog in the Marketplace Portal. After a subscription request is approved, a service instance is created. For more information, see the Cloud Service Automation Concepts Guide and the CSA Management Console Help.

To manage your service offering subscriptions, select the All Subscriptions tile in the Dashboard Manage Subscriptions section. By default, the list of Subscriptions displays All Categories, All Subscription Statuses, and Newest First.

Note If you are an authorized Consumer Business Manager, you can manage all user's subscriptions in your organization. See Manage User's Subscriptions.

The buttons and options displayed in the Subscriptions view depend on your user role. Different user roles have different set of permissions to perform actions. For more information on user roles and their associated permissions, see User Roles.

The Subscriptions view lists your subscriptions for the last month. This is the default list order. To customize your view, you can sort and filter the list of subscriptions. You can also view only the subscriptions for service offerings from a specific category by using the All Categories drop-down filter. When there are multiple versions of a service offering, the version number displays in parenthesis next to the name of each offering listed in the Subscriptions view.

The All Subscriptions tile also displays the total number of subscriptions for each status.

Note For each subscription, pricing precision displays up to five digits. This pricing is based on the original service offering configuration.

In the Subscriptions view, some service offerings in this list display the initial price of the subscription and the recurring fee for the subscription, and some service offerings do not display these prices. Your Consumer Organization Administrator configures the option to show or hide this pricing information in Marketplace Portal views. Depending on the configuration setting, these prices will or will not display in several views within the Marketplace Portal, such as Browse Catalog, Browse Catalog Details, Requests, Request Details, Request Confirmation, Subscriptions, and Subscription Details. As a best practice, your Consumer Organization Administrator might want to hide these prices if they will be used for department bill back purposes. For more information, see the CSA Management Console Help.

Tip Click the magnifying glass to find a certain subscription by a meaningful keyword. Search results display in the Subscriptions view.

In the Subscriptions view, you can perform the following tasks:

  • Check the state of your subscriptions.
  • Set filters to find certain subscriptions. These filters display in the user interface only when your browser resolution it set to more than 992 pixels wide. If your browser resolution is set to 992 pixels or less, these filters do not display and only the Search box displays. This is known as adaptive content in the Marketplace Portal. See "Adaptive Content" in Marketplace Portal.
  • Monitor a list of subscriptions that are expiring soon.
  • View detailed subscription information. In the Subscription Details view, you can run actions on your service instances and, if necessary, modify subscriptions.
  • Cancel subscriptions, one at a time or all at the same time. After you cancel a subscription, you can delete it from the catalog.
  • Delete subscriptions, one at a time or all at the same time. You must cancel a subscription before you can delete it.