Troubleshooting

This section includes:

ClosedThe billing statement (Showback) report does not display in Chrome and IE

To run the BOE reports in an BA Dashboard page, you must set Chrome to allow the running of unsecure content, by default. If you do not do that, the shield icon is displayed in the browser address bar, each time you start the application. .

  • In Chrome, click the gray shield on the right top corner of the application, click Load unsafe script, and click Done.

  • In IE, click the Show all content link.