Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Use > Service Manager Collaboration > Basic concepts in Service Manager Collaboration conversations > Notifications

Notifications

With HPE Service Manager Collaborations notifications, you are always up-to-date with real-time incoming messages and new conversation invitations. The Collaborations notifications are rendered as red badges (for example, ), which are displayed in different places, depending on whether the conversation window is minimized or not.

When the conversation window is minimized, the following behavior occurs:
- A red notification badge appears on the Collaboration notification button showing the sum of the message number of all unread messages in all updated conversations.
When the conversation window is not minimized and there are multiple conversation tabs open, the following behaviors occur:
- A red notification badge appears on the Collaboration notification button showing the sum of incoming messages in all conversations that are minimized. The incoming message numbers on all active/inactive conversation tabs in the conversation window are not included in the sum.
- New messages and new conversation invitations are displayed in the Conversation area of the currently active conversation immediately, without showing a red notification badge on the conversation tab.
- Red notification badges appear on the inactive conversation tabs showing the incoming message number of updated conversations, respectively.

Service Manager Collaborations recounts the numbers on the notification badges every time when you log in.

Note You will no longer receive messages or notifications from a conversation after clicking Quit Conversation. See Quit a conversation for more information.

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