Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Use > Configuration Management > Configuration Management user tasks > Configuration items > Configuration item groups > Ad hoc groups

Ad hoc groups

An ad hoc group is a query that produces a list of items that is not associated within a hierarchical or peer relationship within Configuration Management. Ad hoc groups can not be related to service level agreements or processes.

An ad hoc group consists of components that you can associate at random, or that have a special relationship. For example, AdHocHardware might be the name of a group of all the Configuration Items (CIs) temporarily assigned to a user to complete a special assignment. By collecting the CIs into an ad hoc group, you maintain a global strategy for addressing and managing the special assignment CIs within the group.

You can move the CIs in an ad hoc group to another group and they are not subject to change control.

Send Help Center feedback