Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Use > Configuration Management > Configuration management administrator tasks > Delete multiple configuration item records

Delete multiple configuration item records

To delete all records with a specified value, follow these steps:

Click Configuration Management > Resources > Search CIs.
Enter the desired value. For this example, type adv in the Display Name field.
Click Search.

Service Manager performs the search and displays a list of matching records, if any, in the device.qbe form.
If the query produces no matching records or only one matching record, Service Manager does not display a record list.

Note To display the Mass function buttons, you can use a query that returns more than one record.
From the tool bar, click More > Mass Delete to remove the records in the record list from the database.

Service Manager confirms the deleted request with a prompt screen.
Do one of the following:
- To cancel the delete, click No.
- To confirm the delete, click Yes.

Service Manager deletes all records in the list.

Service Manager performs the Mass Delete function in the foreground, which means your terminal is devoted to this function until it is complete. If you are deleting a large number of records, this may take a while.
Upon completion, Service Manager returns to the search form and displays the message: “nnn records deleted from the device file”, where nnn is the number of deleted records .