Device table

The device table is the central repository for Configuration Item (CI) information. The table contains a record for each CI (hardware or software). These records provide information to populate forms used by other Service Manager applications, such as Incident Management.

When you view asset records, the form tabs and field data vary, depending on the asset selected. Only information common to all network components is stored in the device table. Asset records are identified by the logical.name field.

Characteristics of the device table:

  • Only one device table.
  • One logical record in the device table for every tracked asset or CI.
  • logical.name field is the unique identifier in the dbdict for the device table.