Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Troubleshoot > Troubleshooting HPE Service Manager > Troubleshooting: Common database errors > Troubleshooting: Interpreting debugdbquery output

Troubleshooting: Interpreting debugdbquery output

Output from the Database debug query parameter, debugdbquery, writes to the sm.log file. The messages written to the sm.log file contain several fields, each separated by a caret (^) character. The sm.log file is located in the following directory:

..\..\HP\ Service Manager\Server\logs

Sample debugdbquery 999 output to the sm.log file:

223 02/05/2007 17:39:51 DBFIND^F^scmessage(Oracle)^1^0.000000^F^0^0.000000^“syslanguage=“en”
and class=“us” and message.id=“1””^ ^0.000000^0.000000 ( [ 0] apm.get.inbox.by.name start )
223 02/05/2007 17:39:51 DBQUERY^F^probsummary(Oracle)^18^1.000000^F^0^0.020000^“hot.tic#true”^
{“category”}^0.000000^0.000000 ( [ 0] sc.manage select )

The following table describes the output fields for the database debug query (debugdbquery) parameter.

Field	Description
who	DBFIND or DBQUERY
where	F = foreground or B = background
file	The file name followed by database type: Oracle, DB2, SQL server or LDAP, or JOIN. If you add a letter I suffix, then the file name is case-insensitive.
key	The number of the selected key. If an asterisk character (*) follows the key number, Service Manager selected that key based on sort requirements, not query requirements. The system first uses a key that satisfies the sort criteria because a physical sort of the data is not required.
weight	The calculated weight for the key Service Manager selects for that specific query. For additional information, see the Key selection algorithms Help topic.
keytype	P = Partially keyed, I = IR expert search
record count	The number of records that satisfy the query. The system adds the DBQUERY entry to the log after processing the select panel and then returns the first 128 records that satisfy that query.
seconds till result came back	The amount of time required to satisfy the query.
query	The actual query from the user.
sortfields	The sort order in which the records are requested.
extracttime	The time required to read data records and extract the key values needed for sorting. This is only necessary if a key satisfying the requested sort order does not exist.
sorttime	The time required to sort all data records matching the query. This is only necessary if a key satisfying the requested sort order does not exist.

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