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Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Methods for updating database dictionary records
- Automatic update of database dictionary records
- Automatic update of RDBMS data when database dictionary records change
- Activate a database dictionary record
- Add a field to an existing database dictionary record
- Import RDBMS columns into an existing database dictionary record
- Modify field types character (scalar) to array
- Modify field types: single to concatenated
- Regen a database dictionary
- Search for a field in a database dictionary
- Update an existing database dictionary record
- Update the data type of a database dictionary field
Activate a database dictionary record
Applies to User Roles:
System Administrator
This procedure assumes the HPE Service Manager system does not have table create-alter-drop-rights to the RDBMS system, and that you have not already created a database dictionary record for this change. If your system has table create-alter-drop-rights to the RDBMS system, then Service Manager automatically creates any necessary tables, columns, and indexes when you create a database dictionary record. If your Service Manager system does not have RDBMS table create-alter-drop-rights, HPE recommends you create the database dictionary record first and provide DDL to the RDBMS administrator to implement the necessary changes. The Service Manager administrator can then use this procedure to activate the database record when the RDBMS tables and columns become available.
To activate a database dictionary record:
- Log on to the Service Manager system with a System Administrator account.
- Click Tailoring > Database Dictionary.
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Type the existing database dictionary record name in the Filename field, and then click Search.
The database dictionary record opens.
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Click the More Actions and choose Activate Nulltable Rows to have the Service Manager server log in to the RDBMS and check for new columns in the SQL tables that match the fields in database dictionary record.
Service Manager automatically displays the new field mappings in the database dictionary record.
- Click OK to save the database dictionary record.
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