Add an audit specifications record

Applies to User Roles:

System Administrator

To add an audit specification record:

  1. Click Tailoring > Audit > Audit Specifications.
  2. Type a file name in the Filename field.

    In this example, type contacts.

  3. Enter unique keys in the Unique A, B, C, or D field.

    The Unique key for the contacts file is contact.name. In this example, type contact.name in the Unique A field and leave Unique B through D as NULL.

  4. Click Add.

When Service Manager records an Audit Log record, for example, the contact name Teresa Chan, the Filename field is recorded in the Audit Log as contacts and the Unique A field is recorded as TERESA CHAN.

The contacts Audit Log record then has a unique association with a contacts record. You can generate new Audit Logs based on the data found in the previous log record for a specific device.

Note: A device is also referred to as a Configuration Item (CI).