Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Exporting records
- Export descriptor records
- Unload error messages
- Unload files
- Add an export descriptor record
- Delete an export descriptor record
- Export a record list to a text file
- Export a record list to an Excel file
- Export a record list using an export description record
- Export an individual record using an export descriptor record
- Export selected records from a table using an export descriptor record
- Schedule the exporting of records using an export descriptor record
- Schedule the unloading of records
- Unload a database dictionary only
- Unload a record list
- Unload an individual record
- Unload records from multiple files
- Unload selected records from a file
- Update an export descriptor record
Unload records from multiple files
Applies to User Roles:
System Administrator
To unload records from multiple files:
- Click Tailoring > Unload Script Utility.
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Fill in the following fields.
Field Description Unload Script Type a name or label to identify your unload script. This name can include spaces. Unload? Select this option to create an external unload file from the records queried by this script. Purge? Select this option to delete the records queried by this script. Show Unload Records Select this option to display the Filename, Query, and Data Map fields. These fields enable you to specify the tables and queries to use when unloading records. Filename Specify the name of the table to unload records. This field is visible only if you select Show Unload Records. Query Type the SQL query to select records for unloading. You can use HPE Service Manager operators and variables in this field. This field is visible only if you select Show Unload Records. Datamap Specify true or false to specify whether Service Manager should use the data map file to unload any associated records. You must have previously defined a data map for the listed file in order to use this feature. By default, Service Manager reads a blank entry in this field as false. This field is only visible if you have select Show Unload Records. Show Protected Formats Select this option to display the Protected Formats field. This field enables you to specify the forms to protect from purging. Protected Formats Type the names of the forms to protect when you purge records from this script.
- Click Add.
Related concepts
Data maps
Exporting records
Export descriptor records
Unload files
Importing records
Purging and archiving records
Unload script utility
Master data records
Load/unload implications of case-sensitivity
Related tasks
Add an export descriptor record
Export a record list to a text file
Export a record list to an Excel file
Export a record list using an export description record
Export an individual record using an export descriptor record
Export selected records from a table using an export descriptor record
Schedule the exporting of records using an export descriptor record
Schedule the unloading of records
Unload a database dictionary only
Unload a record list
Unload an individual record
Unload selected records from a file
Update an export descriptor record
Related references
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