Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Integrate > Service Manager integration methods and tools > HPE Connect-It

HPE Connect-It (CIT)

HPE Connect-It is an integration platform that exposes technology infrastructure data as common business objects. The HPE Connect-It family of connectors leverages industry-standard protocols and connects with third-party information systems in order to integrate technology infrastructure products with external information systems to align business processes and synchronize relevant data.

Key features and benefits:

Integrates ITSM solutions with almost any data source
Leverages industry-standard protocols
Helps Managers make informed business decisions
Improves data quality and integrity
Includes built-in best practice integrations
Reduces implementation time
Provides the power of an enterprise application integration (EAI) tool at the cost of a gateway

For more information, refer to the Connect-IT documentation suite, available on HPE Support's Software Product Manuals site.

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