View adaptive learning data

User roles: KCSII, KCS III, KM Admin, System Administrator

When adaptive learning is enabled, data about the queries that returned documents that were used for solving issues is stored and integrated into the documents when they are indexed.

To view adaptive learning data for published documents by searching for a phrase, follow these steps:

1. Click Knowledge Management > Search Knowledgebase.
2. Type a word or phrase related to the information you are searching for.
3. Click Search.
4. Click the hyper-linked field to open a specific document when a list of search results appears. The hyper-linked field is usually the title or other document identifier.

5. Click Adaptive Learning.

   Note The Adaptive Learning button only appears if the document is from an sclib-type knowledgebase.
   

6. You can now view or edit the adaptive learning data for the document you selected, depending upon your profile.

To view adaptive learning data for published documents by using the Published Documents list, follow these steps:

1. Click Knowledge Management > Published Documents.
2. Select a document to view.
3. Click Adaptive Learning.
4. You can now view or edit the adaptive learning data for the document you selected, depending upon your profile.