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- System Configuration Parameters
- System parameters
- Web tier parameters
- Enter a parameter in the web client URL
- Enter a parameter in the sm.ini file
- Enter a parameter in the web.xml file
- Enter a parameter in the server’s operating system command prompt
- View parameters by function
- Alert parameters
- Application development parameters
- Background and scheduled process parameters
- Client parameters for Web clients
- Client parameters for Windows clients
- Connection parameters
- Database parameters
- Debugging parameters
- Information retrieval (IR) expert parameters
- LDAP parameters
- Localization parameters
- Regional settings parameters
- Security parameters
- Servlet parameters
- SSL parameters
- System information parameters
- System performance parameters
System parameters
System parameters define either server or client properties.
- Other parameters do not have a value unless a system administrator sets one. For example, the system parameter determines the port that clients use to access the Service Manager server. The initial value for this parameter is set during installation and stored in the sm.ini file. If no value is set for the system parameter in the sm.ini file, then Service Manager clients do not know what port to connect to on the server.
- Some parameters affect the server and all the clients that connect to it, while others only affect a particular client or connection.
- Furthermore, a particular parameter can affect all connections or a particular connection, based on where it is set.
Parameters provide a method to handle each of the following requirements:
- In a production environment, the system administrator may want to prevent all client connections from printing or unloading data.
- In a production environment, a user may want to change the font within Service Manager.
- In a development or testing environment, the system administrator may want to grant all developers certain debugging capabilities.
- In a development or testing environment, an application developer may want additional debugging capabilities.
System parameters change the behavior of the Service Manager components. Parameters are typically designed to affect one of these components. The following table lists the components that can be influenced by system parameters.
Component | Method to set parameter value or default file location | Type of parameter |
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HPE Service Manager server |
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client and server |
Windows client |
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client |
Web application server | In the ..webtier_<x.xx>/WEB-INF/web.xml file on the web application server | web |
Web client |
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web |
Help Center |
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web |
Because system parameters can be set from a variety of locations and by a variety of people, the values that are set may conflict. Therefore, it is important to know which parameter values take precedence when a conflict exists.
- Parameters that you set from the operating system command line or configuration file take precedence over parameters that are set in the sm.ini file on the server. You can use parameters from the command line or configuration file to override the standard sm.ini settings.
- Parameters that you set in the sm.ini file on the server take precedence over the preferences that are set in the Windows client.
- Parameters that you set in the sm.ini file on the server take precedence over the parameters that you set in the web.xml file on the web application server.
- Parameters you set in the URL of the web client take precedence over parameters that you set in the web.xml file on the web application server.
Getting help with parameters
Service Manager includes two sources of information about parameters. This Help center is one of those sources. Additionally, you can open a command line on the Service Managerserver, navigate to the "C:\Program Files\HP\ HPE Service Manager <x.xx>\Server\RUN" directory, and then run the sm -helpall command that is, an sm command with the helpall parameter). Help provides detailed descriptions of each parameter and its use, while helpall provides a list of parameters and a brief description of each.
Related concepts
System configuration parameters
Web tier parameters
Related tasks
Enter a parameter in the sm.ini file
Enter a parameter in the web client URL
Enter a parameter in the web.xml file
Enter a parameter in the server’s operating system command prompt
View parameters by function
Related references
Alert parameters
Application development parameters
Background and scheduled process parameters
Client parameters for web clients
Client parameters for Windows clients
Connection parameters
Database parameters
Debugging parameters
Information Retrieval (IR) expert parameters
LDAP parameters
Localization parameters
List: plug-in parameters
Regional settings parameters
Security parameters
SSL parameters
System information parameters
System performance parameters
We welcome your comments!
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