Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
---|---|---|
A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
---|---|---|
Two or more words in the same topic |
|
|
Either word in a topic |
|
|
Topics that do not contain a specific word or phrase |
|
|
Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
A combination of search types | ( ) parentheses |
|
Example: response time monitoring (RTM) output
The following sections show example output from each Response Time Monitoring setting.
RTM:2
248( 6112) 10/21/2013 11:09:59 RTE D Response-Total: 0.016 -- RAD:0.016 JS:0.000 Log:0.000 Database:0.000 LoadBalancer: 0.000 (CPU 0.781) Transaction - format:wizard-wiz.prompt.patchrel.unl application:display,show.rio option:0 248( 6112) 10/21/2013 11:09:59 RTE D -Memory : D(261304) S(4011264) O(1212028) MAX(5387068) - MALLOC's Transaction(17425) Total(397602)
The debugging output includes:
- Process ID — lists the process identification number for the transaction
- Thread ID — lists the thread identification number for the transaction
- Date — lists the date the transaction occurred
- Time — lists the time the transaction occurred
- Response -Total — lists the number of seconds taken to complete the entire transaction
- RAD — lists the number of seconds taken for the RAD to complete the transaction
- JS — lists the number of seconds taken for the JavaScript to complete the transaction
- Log — lists the number of seconds taken for the log to complete the transaction
- Database — lists the number of seconds taken for the database to complete the transaction
- LoadBalancer — lists the number of seconds taken for the load balancer to complete the transaction
- (CPU n) — lists the cumulative number of seconds the process used on the CPU
- Transaction - format — lists the form displayed by the transaction
- Application — lists the application when the transaction is completed
- Option ID — lists the GUI option or button ID number used in this transaction
- D — lists the memory delta from the previous transaction. This value could be positive or negative.
- S — lists the storage (in bytes) currently allocated to this session by Service Manager. This does not include shared memory or memory that is not directly allocated by Service Manager.
- O — lists the overhead associated with the internal memory manager.
- MAX — lists the peak value of the storage (in bytes) allocated to this session by Service Manager.
- MALLOC's Transaction — lists the delta number of times of HPE Service Manager called MALLOC to allocate memory from the previous transaction
- Total — lists the total number of times of HPE Service Manager called MALLOC to allocate memory
RTM:3
248( 364) 10/21/2013 11:06:04 RTE D RADTRACE 2781 [ 1] display show.rio rio CPU( 0 874 ) 248( 364) 10/21/2013 11:06:04 RTE D Response-Total: 3.047 -- RAD:3.031 JS:0.000 Log:0.000 Database:0.016 LoadBalancer: 0.000 (CPU 0.874) Transaction - format:wizard-wiz.prompt.patchrel.unl application:display,show.rio option:0 248( 364) 10/21/2013 11:06:04 RTE D -Memory : D(272304) S(3343528) O(945684) MAX(4440604) - MALLOC's Transaction(18643) Total(409020)
The debugging output includes:
- Process ID — lists the process identification number for the transaction
- Thread ID — lists the thread identification number for the transaction
- Date — lists the date the transaction occurred
- Time — lists the time the transaction occurred
- RADTRACE # — lists the cumulative elapsed time for the transaction in milliseconds
- [ n] — lists the thread number of the process
- RAD application — lists the RAD application used in the transaction
- RAD panel — lists the name of the RAD panel
- CPU ( n m ) — lists the number of milliseconds that the CPU processed the RAD panel (n) and the total number of milliseconds since the RAD trace began (m)
- Response -Total — lists the number of seconds taken to complete the entire transaction
- RAD — lists the number of seconds taken for the RAD to complete the transaction
- JS — lists the number of seconds taken for the JavaScript to complete the transaction
- Log — lists the number of seconds taken for the log to complete the transaction
- Database — lists the number of seconds taken for the database to complete the transaction
- LoadBalancer — lists the number of seconds taken for the load balancer to complete the transaction
- (CPU n) — lists the cumulative number of seconds the process used on the CPU
- Transaction - format — lists the form displayed by the transaction
- Application — lists the application when the transaction is completed
- Option ID — lists the GUI option or button ID number used in this transaction
- D — lists the memory delta from the previous transaction. This value could be positive or negative.
- S — lists the number of bytes of storage allocated by Service Manager. This does not include shared memory or memory that is not directly allocated by Service Manager.
- O — lists the overhead associated with the internal memory manager.
- MAX — lists the peak value of the number of bytes of storage allocated by Service Manager.
- MALLOC's Transaction — lists the delta number of times of HPE Service Manager called MALLOC to allocate memory from the previous transaction
- Total — lists the total number of times of HPE Service Manager called MALLOC to allocate memory
RTM:4
3688( 5512) 10/21/2013 17:21:25 RTE D RADTRACE 219 [ 1] display show.rio rio CPU( 0 3108 ) 3688( 5512) 10/21/2013 17:21:25 RTE D Response-Total: 0.328 -- RAD:0.187 JS:0.000 Log:0.125 Database:0.141 LoadBalancer: 0.000 (CPU 3.155) Transaction - format:wizard-wiz.prompt.patchrel.unl application:display,show.rio option:0 3688( 5512) 10/21/2013 17:21:25 RTE D -Memory : D(272624) S(3341592) O(943524) MAX(4440604) - MALLOC's Transaction(54547) Total(879376) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 88 calls made to ';' (1) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 252 calls made to '=' (2) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 7 calls made to ' or ' (3) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 38 calls made to ' and ' (4) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 16 calls made to 'not ' (5) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 1 calls made to '<=' (7) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 47 calls made to '=' (8) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 17 calls made to '~=' (9) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 10 calls made to '>' (11) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 72 calls made to '+' (12) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 61 calls made to 'if ' (19) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 2 calls made to 'if ' (20) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 8 calls made to 'for ' (22) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 834 calls made to ' in ' (23) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 32 calls made to 'decision' (28) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 29 calls made to 'process' (42) 3688 5512) 10/21/2013 17:21:25 RTE D ... 1 calls made to 'rio' (48) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 5 calls made to 'select' (50) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 23 calls made to 'str' (51) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 6 calls made to 'userdefn' (53) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 9 calls made to 'lng' (54) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 14 calls made to 'filename' (55) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 1 calls made to 'operator' (56) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 11 calls made to 'rinit' (58) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 17 calls made to 'currec' (59) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 11 calls made to '#' (60) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 1 calls made to 'val' (72) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 1 calls made to 'index' (78) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 29 calls made to 'null' (88) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 7 calls made to 'denull' (113) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 1 calls made to 'contents' (117) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 1 calls made to 'loop' (119) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 17 calls made to 'parse' (122) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 39 calls made to 'evaluate' (123) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 12 calls made to 'type' (124) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 67 calls made to 'nullsub' (125) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 2 calls made to 'cleanup' (127) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 8 calls made to '+=' (128) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 8 calls made to 'same' (133) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 6 calls made to 'param2' (134) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 4 calls made to 'gui' (155) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 1 calls made to 'sysinfo.get' (169) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 9 calls made to 'strrep' (188) 3688( 5512) 10/21/2013 17:21:25 RTE D ... 14 calls made to 'scmsg' (238)
The debugging output includes:
- Process ID — lists the process identification number for the transaction
- Thread ID — lists the thread identification number for the transaction
- Date — lists the date the transaction occurred
- Time — lists the time the transaction occurred
- RADTRACE # — lists the cumulative elapsed time for the transaction in milliseconds
- [ n] — lists the thread number of the process
- RAD application — lists the RAD application used in the transaction
- RAD panel — lists the name of the RAD panel
- CPU ( n m ) — lists the number of milliseconds that the CPU processed the RAD panel (n) and the total number of milliseconds since the RAD trace began (m)
- Response -Total — lists the number of seconds taken to complete the entire transaction
- RAD — lists the number of seconds taken for the RAD to complete the transaction
- JS — lists the number of seconds taken for the JavaScript to complete the transaction
- Log — lists the number of seconds taken for the log to complete the transaction
- Database — lists the number of seconds taken for the database to complete the transaction
- LoadBalancer — lists the number of seconds taken for the load balancer to complete the transaction
- (CPU n) — lists the cumulative number of seconds the process used on the CPU
- Transaction - format — lists the form displayed by the transaction
- Application — lists the application when the transaction is completed
- Option ID — lists the GUI option or button ID number used in this transaction
- D — lists the memory delta from the previous transaction. This value could be positive or negative.
- S — lists the number of bytes of storage allocated by Service Manager. This does not include shared memory or memory that is not directly allocated by Service Manager.
- O — lists the overhead associated with the internal memory manager.
- MAX — lists the peak value of the S
- MALLOC's Transaction — lists the delta number of times of HPE Service Manager called MALLOC to allocate memory from the previous transaction
- Total — lists the total number of times of HPE Service Manager called MALLOC to allocate memory
- # of calls made to ‘x’ — lists the number of times HPE Service Manager called the function, panel, or operator x from the last format response to this one
- (#) — lists the function identification number for the function, panel, or operator from the last format response to this one
RTM:5
3688( 3952) 10/21/2013 17:22:45 RTE D RADTRACE 203 [ 1] display show.rio rio CPU( 0 2827 ) 3688( 3952) 10/21/2013 17:22:45 RTE D Response-Total: 0.281 -- RAD:0.281 JS:0.000 Log:0.265 Database:0.000 LoadBalancer: 0.000 (CPU 2.843) Transaction - format:wizard-wiz.prompt.patchrel.unl application:display,show.rio option:0 3688( 3952) 10/21/2013 17:22:45 RTE D -Memory : D(261512) S(3330480) O(950540) MAX(4440604) - MALLOC's Transaction(54063) Total(878892) 3688( 3952) 10/21/2013 17:22:45 RTE D ... 595 calls made to ' in ' (23) 3688( 3952) 10/21/2013 17:22:45 RTE D ... 1 calls made to 'rio' (48) 3688( 3952) 10/21/2013 17:22:45 RTE D ... 1 calls made to 'evaluate' (123) 3688( 3952) 10/21/2013 17:22:45 RTE D ... 2 calls made to 'nullsub' (125) 3688( 3952) 10/21/2013 17:22:45 RTE D ... 2 calls made to 'gui' (155)
The debugging output includes:
- Process ID — lists the process identification number for the transaction
- Thread ID — lists the thread identification number for the transaction
- Date — lists the date the transaction occurred
- Time — lists the time the transaction occurred
- RADTRACE # — lists the cumulative elapsed time for the transaction in milliseconds
- [ n] — lists the thread number of the process
- RAD application — lists the RAD application used in the transaction
- RAD panel — lists the name of the RAD panel
- CPU ( n m ) — lists the number of milliseconds that the CPU processed the RAD panel (n) and the total number of milliseconds since the RAD trace began (m)
- Response -Total — lists the number of seconds taken to complete the entire transaction
- RAD — lists the number of seconds taken for the RAD to complete the transaction
- JS — lists the number of seconds taken for the JavaScript to complete the transaction
- Log — lists the number of seconds taken for the log to complete the transaction
- Database — lists the number of seconds taken for the database to complete the transaction
- LoadBalancer — lists the number of seconds taken for the load balancer to complete the transaction
- (CPU n) — lists the cumulative number of seconds the process used on the CPU
- Transaction - format — lists the form displayed by the transaction
- Application — lists the application when the transaction is completed
- Option ID — lists the GUI option or button ID number used in this transaction
- D — lists the memory delta from the previous transaction. This value could be positive or negative.
- S — lists the number of bytes of storage allocated by Service Manager. This does not include shared memory or memory that is not directly allocated by Service Manager.
- O — lists the overhead associated with the internal memory manager.
- MAX — lists the peak value of the S
- MALLOC's Transaction — lists the delta number of times of HPE Service Manager called MALLOC to allocate memory from the previous transaction
- Total — lists the total number of times of HPE Service Manager called MALLOC to allocate memory
- # of calls made to ‘x’ — lists the number of times HPE Service Manager called the function, panel, or operator x from the last panel response to this one
- (#) — lists the function identification number for the function, panel, or operator from the last panel response to this one
Related concepts
We welcome your comments!
To open the configured email client on this computer, open an email window.
Otherwise, copy the information below to a web mail client, and send this email to ovdoc-ITSM@hp.com.
Help Topic ID:
Product:
Topic Title:
Feedback: