Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Restricting fields selected by a query
When looping on a larger set of records by a query, a huge amount of memory may be allocated for each record. At the same time, a dbdict might be mapped to multiple tables on the RDBMS. HPE Service Manager by default fetches the complete records and therefore selects against each of these tables.
In JavaScript implementations, you can use read-only file variables and restrict them to a set of fields only. Using this option will significantly reduce memory consumption, as well as select against tables not containing any of these fields.
Recommended implementation
var file = new SCFile( filename, SCFILE_READONLY);
var query = "true";
var fields = new Array();
fields = [ “number”, “status” ];
file.setFields( fields );
var rc = file.doSelect(query);
while (RC_SUCCESS == rc)
{
// Do something with file here
rc = file.getNext();
}
When using the setFields()
function on a file variable that is not read-only, the query is executed against all fields and this message is written to the log file:
JS W SCFile.setFields called on non readonly SCFile("number", "status")- ignored
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