Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Develop > Programming Guide > System Language reference > List: RAD routines

List: RAD routines

This section provides a list of RAD routines, a brief definition of each, and a link to a detailed description of their use.

Routine	Description
as.copy	Copies an element from one position to another, leaving the original in place.
as.delete	Deletes an element from an array.
as.get.name	Returns the structure name of the arrayed structure in which the cursor is located.
as.insert	Inserts a NULL element.
as.move	Moves an element from one position in an array to another by creating a copy and then deleting the original
as.options	Displays all available arrayed structure options on the rio (Record Display/Input) Command panel.
as.sort	Sorts an arrayed structure based on the contents of a particular field within the arrayed structure.
axces.apm	Creates or updates an incident based on an Event Services eventin record.
axces.cm3	Creates or updates a change request based on an Event Services eventin record.
axces.cm3.cts.write	Creates a schedule record that processes alerts for Change Management records.
axces.database	Adds, updates or deletes records from Service Manager files using Event Services.
axces.email	Creates an eventout record based on the Service Manager mail record that was passed in.
axces.email.receive	Receives external e-mail and converts it to Service Manager mail using Event Services.
axces.move.intoout	Copies an eventin record to the eventout file and changes the evtype.
axces.rm	Creates or updates Request Management quotes via Event Services eventin record.
axces.sap.hybrid.evin	Breaks events into appropriate constituent parts.
axces.software	Adds, updates, or deletes a software configuration item that an external agent (other than ServerView or StationView) discovers to the pcfiles file if the filter criteria are satisfied.
axces.sm	Creates or updates Service Desk interactions based on an eventin record using Event Services.
axces.write	Build the eventout record used by the SCAutomate interface.
database	Provides access to other tables from a particular record.
es.approval	Processes approvals for Request Management and Change Management.
fill.fc	Copies data from a target file to the current file, using predefined links under user control.
getnumb.fc	Establishes the numbering sequence in sequential numbering.
marquee.publish	Sends a marquee message.
marquee.send	Reads the schedule record and initiate the marquee.publish routine.
message.fc	Sends messages under user control.
post.fc	Executes the posting routine from the subroutines process (automatic posting) and from the additional options process (manual posting).
publish	Publishes a variable into SYSPUB.
query.stored	Accesses all queries for a specific file or to execute a specific stored query.
scauto.inventory	Provides access to configuration items.
sort.array	Sorts simple arrays (number, character, date/time) in either ascending or descending order.
us.js.call	A RAD routine that can invoke any JavaScript function in the ScriptLibrary. This routine enables you to run a JavaScript function without connecting to the Service Manager server via a client.
validate.fields	Validates fields in a form.
wmi.inventory.checks	Checks the eventin record for status information from a type of scan. It also processes the information from the scan into the Configuration Management application using the scauto.inventory RAD routine.

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