Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Introduction to the Solr Search Engine Guide

Note Starting with version 9.41, Service Manager supports both the Solr Search Engine and the IDOL Search Engine for Knowledge Management (KM) search. The IDOL Search Engine is available only when you have Smart Analytics installed and enabled. Once Smart Analytics is enabled, the Solr Search Engine is disabled. For information about how to install and configure Smart Analytics and use Smart Search, see the Smart Analytics Administrator and User Guide.

This guide describes how to install the Solr-based Knowledge Management search engine, set up search servers, configure the search engine, and re-index knowledgebases. It also describes how to enforce Mandanten security in the Knowledge Management module where the Solr search engine is used.

For a PDF version of this guide, see the .

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