Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Administer > System Security > Secure Sockets Layer (SSL) encryption and server certificates > Secure Sockets Layer (SSL) configuration options > Requirements for required SSL encryption and trusted clients > Example: Generating a client certificate with OpenSSL

Example: Generating a client certificate with OpenSSL

The following example describes how to create a signed client certificate using the OpenSSL toolkit as a private certificate authority. This example also uses the keytool utility available with the Sun Microsystems™ standard Java Development Kit. You can use a client certificate to validate that the client is authorized to connect to HPE Service Manager server or as part of a trusted sign-on configuration.

Note This example builds on information presented in Example: Generating a server certificate with OpenSSL. The information contained in this example regarding OpenSSL technology is provided by HPE as a courtesy to our customers and partners. This documentation does not replace an OpenSSL reference, and HPE encourages you to conduct additional research regarding OpenSSL technology by consulting with sources outside of this document. HPE hereby disclaims all liability associated with the use and accuracy of this information. As OpenSSL technology evolves, HPE may or may not update this reference.

Log on to server where you installed your OpenSSL private certificate authority, and open the operating system's command prompt.
Change directories to the Java platform's bin folder.
Type the following command to create a private key and keystore for your Service Manager client. For example, to create a private key and keystore for your Service Manager web tier, type:
keytool -genkey -alias clients -keystore <clientcerts>.keystore

Note When you repeat this step for multiple clients, replace <clientcerts> (and also <client> in the following steps) with a name that can identify every single client. For example, you can use the FQDN for each Windows client, and use the FQDN or smwebtier for your web tier client.
When keytool prompts you, type the password phrase you want to use to protect your Service Manager client's keystore file. For example, ClientKeyPassword.
When keytool prompts you for your first and last name, type the fully qualified host name of your Service Manager client system.
When keytool prompts you for the organization unit, organization, city or locality, state or province, and two-letter country code, type the identification information for your company.
Verify the information you provided and type yes if it is correct.
When keytool prompts you for the password phrase to use for your Service Manager web tier's private key, press ENTER to use the same password as you created for the keystore.

Note The password for the private key must match the password for the keystore file.
Type the following command to create a certificate request for your Service Manager client. For example, to create a certificate request for your Service Manager web tier, type:
keytool -certreq -alias clients -keystore <clientcerts>.keystore -file <client>_certrequest.crs
When keytool prompts you, type the password for the Service Manager client's keystore file (from step 4). For example, ClientKeyPassword.
Copy the Service Manager client's certificate request (For example, <client>_certrequest.crs) to the OpenSSL bin folder.
Change directories to the OpenSSL bin folder.
Type the following command to sign the Service Manager client's certificate request with your private certificate authority:
openssl x509 -req -days 365 -in <client>_certrequest.crs -CA mycacert.pem -CAkey cakey.pem -CAcreateserial -out <client>_cert.pem
When OpenSSL prompts you, type the password for your certificate authority's private key. For example, CAKeyPassword.

OpenSSL stores the new signed certificate (<client>_cert.pem) in the newcerts directory.

Tip To view the contents of the signed certificate, you can type following command:

openssl x509 -in <client>_cert.pem -text -noout
Copy the signed client certificate (<client>_cert.pem) to the OpenSSL server's Java platform bin folder.
Open the operating system's command prompt.
Change directories to the Java platform's bin folder.
Type the following command to import the Service Manager client's signed certificate into a client keystore.
keytool -import -trustcacerts -alias clients -keystore ./<clientcerts>.keystore -file <client>_cert.pem
When keytool prompts you to trust the private certificate authority's certificate, type y.
Copy the updated client keystore (<clientcerts>.keystore) to the default certificate path of your client:
- WEB-INF folder of the Service Manager Web tier
- <Windows client installation path>\plugins\com.hp.ov.sm.client.common_x.xx folder of your Service Manager Windows clients
If you are using a trusted clients or trusted sign-on implementation, do the following:

Import each client certificate you want to be part of the list of trusted clients to a trusted clients keystore.To do so, type the following command:

keytool -import -alias client1 -file <client>_cert.pem -keystore trustedclients.keystore
Copy the trusted clients keystore (trustedclients.keystore) to the Service Manager server's RUN folder.

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