Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Administer > Configuring installation and setup options > Server implementation options > Hardware load balancers

Hardware load balancers

Horizontal or vertical scaling implementations can now use a supported third-party hardware load balancer in place of a Service Manager load balancer process. Hardware load balancers can offer the following advantages over a Service Manager load balancer process:

Offer a variety of load balancing algorithms
Offer SSL acceleration or offloading capabilities
Offer error detection and correction functionality
Increase system resources available on a Service Manager host by removing a load balancer process
Reduce the number communications ports required between Service Manager clients and servers
Offers option to run Service Manager from a private network with the hardware load balancer acting as a network gateway

Note Some customers may choose to omit the web server component in their implementations. While this is a viable configuration (the exact reasons for choosing such a configuration vary), HPE recommends that customers adhere to the best practice of implementing the Service Manager web tier product in a standard web server with Java application server configuration. That is, you should use a combination of products, such as an Apache HTTP Server and Apache Tomcat to host the Service Manager web tier. This is particularly important when there is a requirement to implement SSO or TSO functionality in your environment.

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