Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Requirements for a single servlet implementation
This configuration is intended for customers who:
- Want to manage all client connections with one multithreaded process
- Only expect up to 50 concurrent client connections
- Want to specify the communications ports the HPE Service Manager implementation uses
- Want a simple configuration to test servlet features
- Number of Service Manager hosts required
- This implementation requires the following number of hosts.
- 1
- Parameters required in sm.cfg
- You must set the following configuration parameters.
sm -httpPort:<value> - httpsPort:<value>
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- httpPort – identify the communications port that a servlet container process uses to communicate with clients using HTTP. The servlet container communications port must be unique on the host on which you start the servlet container.
- httpsPort – identify the communications port that a servlet container process uses to communicate with clients using HTTPS. The servlet container communications port must be unique on the host on which you start the servlet container.
- Parameters required in sm.ini
- You must set the following initialization parameters.
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- sessiontimeout – define the number of minutes a client connection can remain unresponsive before the server closes the connection.
- threadsperprocess – identify the total number of threads the servlet container process supports. Use a value of threads that maximizes the system resources of your Service Manager host.
The recommend maximum value for the parameter threads per process is 60. Usually the value of this parameter should be below 50.
- Parameters required in web.xml
- You must set the following Web parameters.
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- serverHost – identify the host name of the Service Manager host
- serverPort – identify the communications port on which the Service Manager host listens for client connections requests
- Windows client preferences required
- You must set the following preferences from the Connection menu.
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- Server host name – identify the host name of the Service Manager host
- Server port number – identify the communications port on which the Service Manager host listens for client connections requests
We welcome your comments!
To open the configured email client on this computer, open an email window.
Otherwise, copy the information below to a web mail client, and send this email to ovdoc-ITSM@hp.com.
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