Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Develop > Tailoring > Web tier > Setting web client preferences > Set Web client preferences from the server

Set Web client preferences from the server

You can define global Web client preferences from the Web configuration file (web.xml). This file contains global preferences that you can change by editing the file with any text or XML editor. Any changes you make to this file must conform to XML syntax requirements.

The settings you define in the web.xml file determine the default client preferences for all Web clients. Users can override some preferences however, directly from the URL. See the comments in the web configuration file for information about which preferences users can set from the URL.

You must have administrative access to the server operating system to use this procedure.

Open the web.xml file in a text editor.
This file is located in the sm/WEB-INF folder of your application server installation.
Add or edit the preferences in the file.
Save the file and restart the Web application server.
All Web clients that log in to the HPE Service Manager server use the new client preferences you defined.

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