Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Administer > Smart Analytics Administration > Smart Analytics APIs > Smart Analytics RESTful APIs > Smart classification

Smart classification

This smart classification RESTful API is used to get the classifications suggested by Smart Analytics.

Request:

POST http://<SM Server Address>:13080/SM/9/rest/SmartAnalytics/1/action/suggest

An example of the request body:

{
  SmartAnalytics:{
    in:'{filename: "incidents", title: "test", description: ["test"], callback_contact: "AARON, JIM"}',
  }
}

Response example:

Note You can ignore the messages in the response as these messages are printed by the Restful framework.

{
    "Messages": [
        "Invalid syntax for query.  Failed parsing",
        "in=\"1\"",
        "Invalid syntax for query.  Failed parsing",
        "in=\"1\""
    ],
    "ReturnCode": 0,
    "SmartAnalytics": {
        "in": "{filename: \"incidents\", title: \"test\", description: [\"test\"], callback_contact: \"AARON, JIM\"}",
        "out": "{\"category\":\"incident\",\"subcategory\":\"hardware\",\"product.type\":\"hardware failure\",\"affected.item\":null}"
    }
}

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