Administer > Smart Analytics Administration > Administrator tasks > Transfer Smart Analytics intelligence between systems

Transfer Smart Analytics intelligence between systems

User Role: Administrator

As an administrator, you may want to transfer the intelligence in Smart Analytics from one system to another system. For example, when you finish testing Smart Analytics in your testing environment, you may want to migrate the configured Smart Analytics to your production environment.

To transfer Smart Analytics from one environment (source) to another environment (target), follow these steps:

  1. Prepare an unload file from your source SM.

    File name  

    Query
    Idolcategorytest true
    Idolserverinfo true
    Number name="cate2idolid" or name="cate2idoltestid" or name#"idol"

    cate2idol2

    true
    counters

    table.name#"idol"
    idolDataFilter true

    idoladapter

    		 true

    idolindex

    		 true

    idolpbmhunter

    		 true
    idolsecgroup true
    idoltestresult true
    idoltestsample true

    idoltuning

    true

  2. Backup all contents, agent, community and category components. To do this, run the following actions in the SM Smart Analytics Assistant (SAA) utility:

    http://<idolhost>:<ACIPort>/action=BackupServer&path=backup_dir

    Tip <idolhost> is the address of the Smart Analytics server. The default port numbers are:

    • content0: 10010
    • content1: 30010
    • content2: 30020
    • category: 9020
    • community: 9030
    • agent: 9050

    Note For how to use the SM SAA utility, see Use Smart Analytics Assistant.

  3. Copy the generated index and category backup files to the file system of the target Smart Analytics server.

  4. Import the unload file that you generated in step 1 into the target SM server.

  5. In the target SM server, configure the Smart Analytics server to connect to the address of the new Smart Analytics server.

  6. Restore all components that you back up in step 2. To do this, run the following actions in the SM Smart Analytics Assistant (SAA) utility:

    http://<idolhost>:<ACIPort>/action=RestoreServer&filename=c:\backupdir\subfolder

  7. Synchronize category. To do this, run the following commands in the SM Smart Analytics Assistant (SAA) utility:

    http://<idolhost>:<MainProxyPort>/action=CategorySyncCatDRE

    Now, the target Service Manager server works for Smart Search, Smart Ticket, and Hot Topic Analytics as the source Service Manager server does.

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