Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Enable log switching
Applies to User Roles:
System Administrator
To enable log switching, follow these steps:
- Stop the HPE Service Manager server.
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Open the sm.ini file in a text editor.
This file is in your Service Manager RUN directory.
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Type the following system parameter.
System parameter Description numberoflogfiles: n For n, type the number of log files you want Service Manager to maintain. The minimum value is 1 and the maximum value is 100. The default value is 7. If the specified number exceeds the maximum value, Service Manager uses the default value.
Service Manager switches the log when the log size reaches the maximum size defined by the
maxlogsize
parameter. When this happens, the current log file is archived to the log file ending with 1, and the existing log files are renamed to the next higher number, so that the archive log file n+1 always contains older data than archive file n. - Save your changes.
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Restart Service Manager.
Service Manager uses your new log file settings.
We welcome your comments!
To open the configured email client on this computer, open an email window.
Otherwise, copy the information below to a web mail client, and send this email to ovdoc-ITSM@hp.com.
Help Topic ID:
Product:
Topic Title:
Feedback: