Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Develop > Tailoring > Form creation > Format Control

Format Control

Format Control allows the System Administrator to apply the following special processes to Service Manager files through individual forms:

Validate fields.
Establish user privileges.
Display alternate record list forms.
Do Calculations and Validations based on other fields in this file or other files.
Call RAD routines.
Define additional options and menu items.
Automatically update or insert data in other parts of the database.

Format Control records can attach to any form or file within Service Manager and do not require special programming skills to implement. You define routines in Format Control that are user interactive or transparent and perform when a record opens or when a user adds, updates, or deletes a record from the database. Format Control is easy to apply and change.

While Format Control is a convenient utility, it should not be overused. Excessive reliance on Format Control to modify your system results in reduced system performance. If you intend to heavily customize your system, we recommend you find other, more efficient ways to implement your changes such as Data Policy or Data Validation.

Send Help Center feedback