Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Posting link records
The posting process requires you to create a standard Service Manager link record. The link record establishes the connection between similar fields in the source and target files. When posting, it is best to create a new link record dedicated to the posting process, to avoid conflicts with link records defining common fill relationships.
To refer to fields in the source record, use the $File
file variable. To refer to fields in the target record, use the $Filet
file variable.
Important: The case must match the example, with the initial 'F' upper case and the rest lower case.
Related concepts
Posting
Posting link line definition file
Types of posting available in Format Control
Confirming the posting routine
Automatic updates using Format Control subroutines
Manual posting using Format Control additional options
Related tasks
Identify field input values for posting
Create the link record for posting
Create the Format Control record for automatic posting
Open a request for posting
Create the Format Control record for manual posting
Modify a hardware change request for posting
Use the confirmation function in the posting routine
Do manual posting with confirmation
Related references
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