Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Appearance preferences
This Preferences dialog enables you to customize the Windows client.
To access appearance preferences, from the HPE Service Manager menu bar click Window > Preferences > HPE Service Manager > Appearance.
Preference | Description | Default setting |
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Use server provided tab order | The default Windows tab order is from left to right, and top to bottom. When you specify a custom tab order with Forms Designer, the server follows this order. | False |
Show Messages View when new messages occur | Enable a view to display messages. | False |
Skip readonly controls when tabbing | Enable so that read-only fields will be skipped when tabbing through a form. | False |
Prompt for save | Prompt to save information before you leave a form. | True |
Show detail pane with record list | Display the record list at the top of a form. | True |
Sort menu items alphabetically in the System Navigator | Display System Navigator menu items alphabetically. | True |
Show context-sensitive help debug information | Display context-sensitive help test information. | True |
Font | Specifies the primary font used by Service Manager. Hewlett-Packard delivers Service Manager with a default font for each language. For example, in English, Tahoma Regular is the default font. In Japanese, MS UI Gothic is the default font. Although you can change the font face and size, Hewlett-Packard recommends the default font for the best results. Font sizes larger than 8 points may produce unpredictable results. |
Varies depending on the language pack installation |
Percentage to increase form width | Specify a percentage to increase the width of the forms. Useful to display localized forms that may require more space to display translated text. | 0 |
We welcome your comments!
To open the configured email client on this computer, open an email window.
Otherwise, copy the information below to a web mail client, and send this email to ovdoc-ITSM@hp.com.
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