Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Develop > Tailoring Best Practice Guide > Form tailoring > Form tailoring use cases

Form tailoring use cases

The following use cases will help you decide the best form control to use given a particular situation.

You want users to select values from a control with a list of values. See Selecting values from options in a control.
You want users to select values from a list of values on the form. See Selecting values from options on a form.
You want a user's prior selection to determine what other values are available. See Changing the options available based on prior user input.
You want to display values from another table or record. See Displaying related data.
You want to group logically associated items together. See Grouping related controls.
You want users to type text into a field. See Typing text into a control.

The following use cases will help you improve your system performance and maintainability.

You want to reduce the amount of system resources required during user log on. See Managing global lists.
You want to reduce the effort required to upgrade your tailored system. See Reducing upgrade conflicts.