Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

New array mapping

Suppose we have chosen to re-map our assignment.groups array to a multi-row array table with the following values.

Multi-row array table re-mapping options
Mapping option	Value
Next available alias table	a6
Array field re-mapped to alias table	a6
Array sub-element re-mapped to alias table	a6
Array sub-element re-mapped to simple data type	VARCHAR
Array sub-element length re-mapped to appropriate value	VARCHAR(60)

You can use the following steps to re-map agreement.ids field from a field in main table array to a multi-row array table.

Open the hpoperator file in the database dictionary utility.
Double-click on the assignment.groups array field.
In the SQL Table field, type a6.
Click Next to change the mapping of the array sub-element.
In the SQL Name field, verify that the column name meets the naming conventions for your RDBMS. For example, AGREEMENT_IDS is a valid name for a Microsoft SQL Server column.
In the SQL Type field, type VARCHAR(60).
In the SQL Table field, type a6.
Click OK to update the mapping
Click OK to save the incident database dictionary record. Service Manager displays re-mapping status messages in the top right of the form.