Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Error References
The following table lists the possible errors that the Service Manager Doctor commands may return.
Error Code | Description | Category | Error Message (partial) |
---|---|---|---|
100000 |
SYS_ERROR |
SYSERROR |
System error, please reach support team… |
100001 | UNKNOWN_ERROR | SYSERROR | Unknown error, please try again later or reach SM Doctor admin for a solution. |
100002 | COMMAND_NOT_EXIT | PARSEERROR | This command <command> is not recognizable, please enter again. |
100003 | NO_SUCH_OPTION | PARSEERROR | This option <option> is not recognizable for this command, please enter again |
100004 | NO_SUCH_PARAMETER | PARSEERROR | Xxx is not passed to any parameter, please enter again. |
100005 | ARGU_NOT_EXIT | PARSEERROR | This argument <argument> is not recognizable, please enter again. |
100006 | ONLY_LOG_ERROR | PARSEERROR | Log option <option> is only valid with another command line option, please enter again. |
100007 | HELP_LOG_ERROR | PARSEERROR | Log option is not valid with help option, please enter again. |
100008 | HELP_ERROR | PARSEERROR | Help option is valid by <command> -help without other options. Please enter again. |
100009 | DUPLICATE_ERROR | PARSEERROR | Duplicate options are found, please remove the same ones and keep each unique. |
100010 | LOG_PARAM_ERROR | PARSEERROR | Only true(1) or false(0) is allowed for this option. |
100011 | NODATA | NODATA | No data is available for this command. |
100012 | DB_DRIVER_ERROR | DBERROR | Database driver can not be loaded. |
100013 | SQL_EXCEPTION | DBERROR | SQLException is caught … |
100014 | TABLE_DOES_NOT_EXIT | DBERROR | This table <table_name> does not exit. |
100015 | SM_NOT_FOUND | SYSERROR | Service Manager is not found, please check. |
100016 | SM_NOT_RUNNING | SYSERROR | Service Manager is not running, please check. |
100017 | COMMAND_TIMEOUT | SYSERROR | Command execution timeout. |
100018 | UNSATISFIED_LINK_ERR OR | DBERROR | Unsatisfied link error. |
100019 | RULE_PARSING_ERROR | SYSERROR | Exception happened when parsing XML rule configuration file. |
100020 | OTHER_PARSE_ERROR | PARSEERROR | Invalid input <input>. |
100021 | INFO_NOT_AVAILABLE | SYSERROR | Xxx information is not available. |
100022 | RECORD_COUNT_EXCEE D_THRESHOLD | DBERROR | The record count in table <table_name> exceeds threashold <threshold_value>, purge/ archive is needed. |
100023 | TABLE_MERGE_NEEDED | DBERROR | M2/M3 tables exist for xxx, table merge is needed. |
100024 | FIELD_NOT_EXPECTED | DBERROR | This field xxx is not expected in table… |
100025 | ORACLE_DRIVER_NOT_F OUND | DBERROR | Oracle driver could not be loaded, please make sure driver's jar exists under xxx. |
100026 | GLOBALLISTS_VALUELIS T_LENGTH_EXCEED_THR SHOLD | DBERROR | Valuelist length of xxx keys in globallists table exceeds threshold. |
100027 | DATABASE_AUTH_FAILED | DBERROR | Username or password is invalid, database could not be connected. |
100028 | FILE_NOT_SAVED | FILEERROR | File could not be saved. |
100029 | FILES_NOT_FULLY_SAVED | FILEERROR | Files could not be (fully) saved. |
100030 | FILE_NOT_EXISTS | FILEERROR | xxx does not exist. |
100031 | FILES_NOT_EXIST | FILEERROR | xxx do not exist. |
100032 | NO_NEED_TO_SAVE_TNS NAMES | FILEERROR | No need to save tnsnames.ora for xxx. |
100033 | NO_CLIENT_CONF_SAVED | FILEERROR | No running sm client is detected, no configuration files could be saved. |
100034 | WEBSERVICE_AUTH_FAIL ED | WEBSERVICE ERROR | Username or password is invalid, server could not be connected. |
100035 | WEBSERVICE_TIMEOUT | WEBSERVICE ERROR | Timeout for this soap request. |
100036 | UNSUPPORTED_OS | SYSERROR | SM Doctor does not support this operating system <system_name>. |
100037 | SSL_ENABLED | WEBSERVICE ERROR | Web service call is not done because SSL is enabled, you can start a SSL disabled process to run this command. |
100038 | UNSUPPORTED_DB | DBERROR | SM Doctor does not support this database. |
100039 | CMD_LIMITED_TO | SYSERROR | This command is limited to xxx. |
100040 | KEYTOOL_ERROR | FILEERROR | Keytool error happened by checking xxx. |
100041 | NO_LOCAL_PING | SYSERROR | Only vertical scaling setting is found, local host ping/ tracert is skipped. |
100042 | KEYFILE_NOT_EXIST | SYSERROR | Keyfile <filename> does not exist. |
100043 | PARAMETER_NOT_EXIST | SYSERROR | Parameter <parameter> is not configured. |
100044 | SQLPLUS_NOT_FOUND | DBERROR | Sql plus is not found, please set its path in <variable>. |
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