Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Command-line mode
The command-line mode of the Service Manager Doctor Tool allows you to run the tool more flexibly. You can run specific commands or command groups to collect certain types of information. You can also choose to type "run -all -zip" to package all data that is collected in the current directory. Eventually, the command-line mode generates SMDoctor_Report_<hostname>.html
and SMDoctor_Report_<hostname>.txt
logs in the current directory, where <hostname> is the host name of the Service Manager server.
The Command-line mode is shown in the screenshot below:
Note If the sm_doctor_saved.zip
file generated in command-line mode is too large for shipping, you can unzip the package and repackage them into smaller zip packages.
The sm_doctor_saved.zip
file has the following folder structure:
We welcome your comments!
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Otherwise, copy the information below to a web mail client, and send this email to ovdoc-ITSM@hp.com.
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