Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Troubleshoot > HP Service Manager Doctor > Introduction > Running Service Manager Doctor

Running Service Manager Doctor

Run the following command in the smdoctor folder directly under the server installation directory to start the tool in GUI mode (only for Windows):

smdoctor_gui.bat

Run one of the following commands in the smdoctor folder directly under the server installation directory to start the tool in command-line mode:

smdoctor.bat (for Windows)

smdoctor.sh (for UNIX/Linux)

When running Service Manager Doctor commands with logging enabled, the tool generates a SMDoctor_Report_<hostname>.html and SMDoctor_Report_<hostname>.txt logs in the current directory, where <hostname> is the host name of the Service Manager server. For example: run -all -dlog or run -all -zip.

Note If the SQL Server database is used, go to https://www.microsoft.com/en-us/download/details.aspx?id=11774 and download the Microsoft JDBC Driver for SQL Server 4.1. Follow the install instructions to install the driver. The file sqljdbc41.jar must be in the installation folder of the driver.

Check whether the system environment variable "CLASSPATH" exists. If not, create it and set the value to the absolute path of the sqljdbc41jar file; otherwise, add the absolute path of the file to the value of "CLASSPATH".

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