Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Troubleshoot > HP Service Manager Doctor > Product Overview > GUI mode > Service Manager Doctor Main window

Service Manager Doctor Main window

The GUI mode of the Service Manager Doctor Tool allows you to easily perform a full health check with a simple click and then it displays a detailed health report in a new window. Additionally, you can use the Actions menu item to save certain files from the Service Manager server, including these options:

sm.ini
sm.cfg
Service Manager logs
List of files in the %SM_HOME%RUN folder
List of files in the %SM_HOME%RUN/lib folder
List of files in the %SM_HOME%RUN/lib/endorsed folder
Iwssofmconf.xml
SM client configuration
licfile.txt
udp.xml
udpcluster.xml
All these types of information (available with a “Save all above items” option)

In a complex, vertically-scaled configuration, the Service Manager Doctor Tool parses the sm.ini and sm.cfg files to locate all possible logs that are scattered on the server and packages them into a zip file.

You can click Health Check to perform health check multiple times. The latest report overwrites previously generated reports. However, the right pane of the main console window displays all check history.

The Service Manager Doctor Main window is shown in the screenshot below:

Send Help Center feedback