Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Develop > Wizards Guide > Step-by-Step Example of Building a Custom Wizard > Building the Create SLA wizard > Step 13: Display new SLA number and title > Task 1: Create a wizard for the completed SLA

Task 1: Create a wizard for the completed SLA

For this task, you will create a wizard panel that displays the SLA record number and title of the newly-created SLA record to the user.

To create a wizard for the completed SLA, follow these steps:

Click Tailoring > Wizards. The Wizard information form opens.
Select the Wizard Info tab.
In the Wizard Name field, type SLA Create 8, and then click Add.

Caution If you use an existing SLA record to create a new SLA wizard panel, click Add rather than Save. If you click Save, you will replace the existing record with the new record you are attempting to add.

In the Wizard Info tab, complete the following fields.

Field	Value
Start Node?	Leave this option unchecked.
Brief Description	Type: `This wizard is the final panel the user sees, telling them the record number and name of the new SLA created.`
Window Title	Type: `Create new SLA - Done`
Title	Type: `Create new SLA - Done`

Select the File Selection tab to complete the following fields:

Field	Value
Initial Expressions subtab	Type:
Select $L.file by subtab
Select records "of type"	Select this option and click Fill to select sla as the record type.
using query	Type: `"agreement.id="+$L.new.sla` Note Be sure to include the double quotes (") at each end of "agreement.id" as these quotes are part of the query.

Select the Usage tab and complete the following fields to determine the action that Service Manager should take when the wizard is run:

Field	Value
Request user input	Select this field to prompt the user for information.
Sub Format to Display	Enter a subformat name of the format to display. Type: `sla.create.finished`
Activate "Finish" option?	Since this is the final wizard in a series of wizard panels, select this option to make a "Finish" button appear on this wizard panel.
Turn off Next and Previous buttons ?	Select this checkbox.

Select the Actions tab to define the actions when a user clicks Next, Cancel, or Previous within the wizard. Complete the following field:

Field	Value
Perform Actions On	Here you can specify which record(s) will be affected by the action that you are going to perform. This can either be the current file, the list selected (as a whole), or an action to be performed on every single record selected. Select Current File ($L.file).
Display Record(s) when complete?	Select this option (to set to true) to display the record to the user when the wizard completes.

Field

Value

Perform Actions On

Here you can specify which record(s) will be affected by the action that you are going to perform. This can either be the current file, the list selected (as a whole), or an action to be performed on every single record selected.

Select Current File ($L.file).

Display Record(s) when complete?

Select this option (to set to true) to display the record to the user when the wizard completes.

When you are finished, click Save.

You have created the last wizard panel that displays the SLA record number and title of the newly-created SLA record. Next, you will create format for this wizard step in Forms Designer.

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