Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Develop > Wizards Guide > Step-by-Step Example of Building a Custom Wizard > Building the Create SLA wizard > Step 7: Prompt to add agreements > Task 1: Create a wizard to add agreements

Task 1: Create a wizard to add agreements

For this task, you will create a wizard panel that prompts users to copy and paste text from agreements related to the SLA, if they answered Yes in the previous panel.

To create a wizard panel that prompts users to attach agreement documents, follow these steps:

Click Tailoring > Wizards. The Wizard information form opens.
Select the Wizard Info tab.
In the Wizard Name field, type SLA Create 6a, and then click Add.

Caution If you use an existing SLA record to create a new SLA wizard panel, click Add rather than Save. If you click Save, you will replace the existing record with the new record you are attempting to add.

In the Wizard Info tab, complete the following fields.

Field	Value
Start Node?	Leave this option unchecked.
Brief Description	Type: `This wizard will prompt the user to copy and paste text from Agreement documents.`
Window Title	Type: `Create New SLA - Agreement Documents`
Title	Type: `Create New SLA - Agreement Documents`

Select the File Selection tab and the Select $L.file by subtab to complete the following field:

Field	Value
$L.file passed in	Select this option to indicate that the $L.file variable should be passed to the wizard from a previous wizard.

Select the Usage tab and complete the following fields to determine the action that Service Manager should take when the wizard is run:

Field	Value
Request user input	Select this field to prompt the user for information.
Sub Format to Display	Enter a subformat name of the format to display. Type: `sla.create.add.agreements`

Field

Value

Request user input

Select this field to prompt the user for information.

Sub Format to Display

Enter a subformat name of the format to display. Type:

sla.create.add.agreements

Select the Actions tab to define the actions when a user clicks Next, Cancel, or Previous within the wizard. Complete the following field:

Field	Value
Perform Actions On	Here you can specify which record(s) will be affected by the action that you are going to perform. This can either be the current file, the list selected (as a whole), or an action to be performed on every single record selected. Select Current File ($L.file).

Field

Value

Perform Actions On

Here you can specify which record(s) will be affected by the action that you are going to perform. This can either be the current file, the list selected (as a whole), or an action to be performed on every single record selected.

Select Current File ($L.file).

Select the Next Wizard tab and complete the following fields:

Field	Value
Wizard Name	This is the name of the next wizard in a series of wizards. Type: `SLA Create 7`
Condition	The condition determines what happens next. In this case, you entered the next wizard in sequence and an expression that evaluates to "true." Alternatively, you can specify different wizards, based on user actions or selections. Type: `true`

Field

Value

Wizard Name

This is the name of the next wizard in a series of wizards. Type:

SLA Create 7

Condition

The condition determines what happens next. In this case, you entered the next wizard in sequence and an expression that evaluates to "true." Alternatively, you can specify different wizards, based on user actions or selections. Type:

true

When you are finished, click Save.

You have created the wizard panel that prompts users to attach agreement documents. Next, you will create the new wizard form in Forms Designer.

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