Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Troubleshooting
- Button options are not displaying properly
- File variables not passed into wizard flow
- Format not found
- JavaScript syntax errors
- Query failed to provide correct results
- Query returned a list of records rather than a single record
- RAD expression syntax errors
- Records are not sorted properly
- Wizard stops with "Could not continue" errors
- Run a trace
Wizard stops with "Could not continue" errors
The wizard stops executing for a variety of reasons, including possible configuration errors. Some of the errors you may encounter are as follows:
Error | Cause/Fix |
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Cause: The record type entered does not exist as a record in the dbdict table. Fix: Enter a valid record type or dbdict name. |
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Cause: The record type entered does not exist as a record in the dbdict table. Fix: Enter a valid record type or dbdict name. |
Cannot initialize record of type "slas."
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Cause: On the Usage tab, Query for Records of type has an invalid record type entered. Fix: Enter a valid record type or dbdict name. |
Invalid selection query:
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Cause: On the Usage tab, an invalid field name was used in the Query for Records statement. Fix: Determine and use the correct field names in the statement. |
Wizard "test" does not exist. Contact your System Administrator.
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Cause: An invalid wizard name was entered on the Next Wizard tab. When a nonexistent wizard evaluates to true, the wizard workflow will be caught in an infinite loop and the session thread will be killed. Fix: Enter a valid wizard name on the Next Wizard tab. |
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Cause: An invalid display screen name was selected on the Usage tab. Fix: On the Usage tab, enter a valid display screen name or leave the field empty for the default option. |
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