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- Use Cases
- How to Deal with License Upgrade from a Previous Version to UCMDB 11.0?
- How to Create a Dynamic Widget from UCMDB UI?
- How to Use the Generic Adapter Mapping UI to integrate UCMDB with Service Manager and Import CIs?
- How to Perform Daily Monitoring?
- How to Relate Two CIs from the UCMDB Browser
- How to Use Assisted Modeling in UCMDB Browser to Manage All Your Site Services
- How to set up UCMDB server and UCMDB Browser environment with F5 BIG-IP load balancer and WebSEAL reserve proxy
- How to Retrieve CIs Using REST API
How to Perform Daily Monitoring?
This end-to-end use case describes how to perform the daily monitoring process.
Task 1. Check the UCMDB UI
Check the following items:
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The status of each probe:
- The status should be Connected.
- The last access time should be within 30 seconds.
- The probe version should be up to date.
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The status of the jobs on each probe:
- The status of each probe should be Connected.
- The running job number and thread number should be as expected and will not cause performance issue. For more information, contact Support.
- Sending queue should not be accumulating.
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The total CI number:
- The total CI number should not exceed the limitation.
- The CallhomeEvent CI number should not be accumulating.
- The total Computer CI number should be as expected.
Task 2. Check UCMDB Server
Check the following items:
- Regular CPU and memory usage of the UCMDB server.
- Regular CPU, memory, and Disk I/O usage of the server database.
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Confirm no Java dump file exists in the following folder:
<UCMDBServer_Installation_Folder>\bin
Task 3. Check the Probes
Check the following items:
- Regular CPU and memory usage of the probe service.
- Regular CPU and memory usage of the ProbeDB service.
- Regular CPU and memory usage of the XMLEnricher service.
- The probe server has enough disk space.
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Confirm no Java dump file exists in the following folder:
<DataFlowProbe_Installation_Folder>\bin
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Check scan files if the Inventory Discovery by Scanner job is running:
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All the files in the following folder should be updated within one hour:
<DataFlowProbe_Installation_Folder>\runtime\xmlenricher\Scans\incoming
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All the files in the following folder should be updated within eight hours:
<DataFlowProbe_Installation_Folder>\runtime\xmlenricher\Scans\sending
A few files that were updated eight hours ago might be cause by system glitch and should be deleted.
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The Corrupt, Delta, or Error subfolder of the following folder should not contain any files:
<DataFlowProbe_Installation_Folder>\runtime\xmlenricher\Scans\failed
Such a file can be caused by exception in the xml enricher. Try to reprocess the scan file by copying it to the incoming folder.
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We welcome your comments!
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