Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Universal CMDB11.0

Use > Inventory Tools > Viewer Overview > Viewing Software Application Data

Viewing Software Application Data

The Software Applications tab displays applications that have been recognized by the SAI recognition or the Installed applications recognition. It is not displayed when the application list is empty even if a recognition method was specified.

See Configuring Recognition Settings for information about how to set up the recognition method.

Navigation

Double-clicking on an application in the list or right-clicking on an entry and selecting the Goto command will display the Directories and Files tab with the application highlighted. The Directories and Files tab shows the file/directory identifying the application.

The following additional commands are also available by right-clicking on an application entry.

Copy

Copies the contents of the Applications tab page to a text format and places it on the clipboard. You can paste the contents to an editor of your choice.

Copy to File

Copies the contents of the Application tab page to a text file.

Show applications (Only for SAI recognition)

For the SAI recognition, it shows fully recognized applications, partially recognized applications, or fully and partially recognized applications by selecting the options: Fully recognized, Partially recognized, or Both.

Drop-down lists

In addition, there are two drop down lists that allow you to apply filters to the data that is displayed.

The first drop-down list allows you to see data relating to a particular user. Application utilization data is attributed to the following special users:

All Users

For all users.

System

For other system processes running on the computer. For example, services running that have no particular user associated with them.

The second drop-down list allows you to see data relating to whether the application is just running or actually being used. As a result, you can see software utilization time based on one of the following:

Running Time

Running time is the total amount of time that an application is open and running.

Focus Time

Focus time is the total amount of time that an application is running in the foreground, that is, the application is in focus.

Information shown in the Application data window

The following information is shown about each software application:

Application data

Application

The name of the software application.

Recognition

For the SAI recognition, this column displays Full for the fully recognized applications or Partial for the partially recognized applications.

For the Installed applications recognition, this column displays Installed Applications.

Release

The application release

Version

The application version

The operating system the application was running on.

Language

The name of the language of the application.

Commercial

The license type of the application. The possible values are:

Unknown (undefined)
Commerical
Free

Publisher

The name of the software publisher (for example, Microsoft, IBM).

Last Used

The last time the file was accessed - (dd/mm/yyyy) (hrs:mins)

File Name

The path to the file designated as the Main file.

Utilization Data

The Viewer shows two types of utilization data:

Per-computer application utilization (select All Users)
Per-user application utilization (select a particular user)

This information is only available if the software utilization agent plug-in was running on the computer which was scanned.

See the Software Utilization Data chapter in this book for instructions on how to check whether you have utilization enabled.

To view application utilization data:

Select the user you want to see data for from the drop-down list. Alternatively, select All Users to get the per-computer view).
Select which software utilization time you want to see from the drop-down list, namely total running time or total focus time for the application.
Click on the application you want to see data for and the details will be shown in the bottom pane. This pane shows the utilization statistics for how users utilized a particular application.

Application Utilization Data

Days used (last month)

The number of days the application was used in the last month.

Hours used (last month)

The number of hours the application was used in the last month.

Days used (last quarter)

The number of days the application was used in the last quarter.

Hours used (last quarter)

The number of hours the application was used in the last quarter.

Days used (last year)

The number of days the application was used in the last year.

Hours used (last year)

The number of hours the application was used in the last year.

Hours used (average daily)

The daily average in hours over the period configured.

Hours used (peak daily)

The highest daily number in hours over the period configured.

Utilization

The number of days that the application was used (as a percentage) over a period of time. The period is calculated automatically depending on how long the application was used for. As a rough guideline the time periods are as follows:

Application used for more than 3 months - utilization is calculated over the year.

If the earliest application usage recorded is more than 3 months old, but less than 1 year (i.e. there was a record that the application was used more than 3 months ago, but less than a year ago), an annual figure will be used (number of days used in the last year / 365)

Application used for less than 3 months but more than 1 month - utilization is calculated over a quarterly period.

If the earliest usage recorded is less than 3 months, but greater than 1 month, a quarterly figure is used (number of days used in the last quarter / 90).

Application used for less than one month - utilization is calculated monthly

A monthly figure is used here (number of days used in the last month / 31)

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