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Searching the Help

To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.

Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.

ClosedWords and Phrases
Search for Example Results
A single word cat Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".

A phrase.

You can specify that the search results contain a specific phrase.

"cat food" (quotation marks)

Topics that contain the literal phrase "cat food" and all its grammatical variations.

Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

ClosedUsing Boolean Operators
Search for Operator Example

Two or more words in the same topic

AND and

+ (plus symbol)

& (ampersand)

cat AND dog

"cat food"+milk

"cat food"&"dog food"

Either word in a topic

OR or

| (pipe)

cat OR dog

cat | dog

Topics that do not contain a specific word or phrase

NOT not

! (exclamation point)

NOT cat

! dog

Topics that contain one string and do not contain another ^ (caret) cat ^ mouse
A combination of search types ( ) parentheses

cat + (dog | mouse)

cat | dog + (! mouse)

Universal CMDB11.0
  • Troubleshooting Data Flow Management
    • Troubleshooting and Limitations – Data Flow Probe Setup
    • Troubleshooting and Limitations – Multiple CMDB Integration
    • Troubleshooting and Limitations - CyberArk Integration
    • Troubleshooting and Limitations - Universal Discovery
    • Troubleshooting - Inventory Discovery
      • How to view all information related to a device in a centralized view?
      • How to troubleshoot network availability and latency issue related to a device?
      • How to check the key indexes of the discovery history information for a discovered device?
      • How to check device related logs for a discovered device?
      • How to invoke discovery job relevant to the discovered device manually and check status to identify potential discovery errors?
      • How to check which pattern (management zone) is used in the discovery for a discovered device?
      • How to check detailed discovery settings used in the discovery for a discovered device?
      • How to check the SNMP credentials used in the discovery for a discovered device?
      • How to View Discovery Status and Errors for a Selected CI from the UCMDB Browser module
Troubleshoot > Troubleshooting Data Flow Management > Inventory Discovery Troubleshooting

Inventory Discovery Troubleshooting

This section includes:

How to view all information related to a device in a centralized view?

How to troubleshoot network availability and latency issue related to a device?

How to check the key indexes of the discovery history information for a discovered device?

How to check device related logs for a discovered device?

How to invoke discovery job relevant to the discovered device manually and check status to identify potential discovery errors?

How to check which pattern (management zone) is used in the discovery for a discovered device?

How to check detailed discovery settings used in the discovery for a discovered device?

How to check the SNMP credentials used in the discovery for a discovered device?

How to View Discovery Status and Errors for a Selected CI from the UCMDB Browser module

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