Introduction to the Marketplace Portal

The Marketplace Portal is a one-stop shop for all of your IT service needs—where you can order, track, and manage your IT services!

The Marketplace Portal is a self-service web interface that retrieves service offerings for IT applications from the HPE Cloud Service Automation server and displays them in an intuitive view.

User Roles

The Marketplace Portal supports the following user roles:

• Consumer: In this role, you:
  • Can subscribe to and manage service offerings
  • Can manage service subscriptions
  • Can perform actions on service instances
• Consumer Organization Administrator: In this role, you:
  • Can create, edit, and delete catalogs in your organization
  • Can manage service offerings in your organization's catalogs
  • Can manage a user's subscriptions in a certain organization by performing actions on a subscription on behalf of the original subscriber
  • Can use HPE IT Business Analytics to measure and optimize the cost, risk, quality, and value of IT services and processes

• CSA Subscription Creator: In this role, you:

  • Can create subscriptions
  • Can reorder services
  • Cannot cancel or modify subscriptions
  • Cannot perform any user operations
  • Cannot delete a request

• CSA Subscription Modifier: In this role, you:

  • Can modify subscriptions
  • Cannot subscribe or reorder services
  • Cannot perform any user operations
  • Cannot delete a request

• CSA Subscription Operator: In this role, you:

  • Can perform user operations
  • Cannot subscribe or reorder services
  • Cannot modify or cancel subscriptions
  • Cannot delete a request

• • CSA Subscription Canceler: In this role, you:

    • Can cancel subscriptions
    • Can delete a request
    • Cannot subscribe or reorder services
    • Cannot perform any user operations

Workflow

In the Marketplace Portal, the service offering workflow consists of:

Configuration Checkout and Delivery Request Confirmation

This workflow includes subscription requests, a scheduling process for service offering deployment, and a notification process for subscribers and approvers.

In the Marketplace Portal, you can filter, sort, and search service offerings. This view grants users services configured in the administration area.

The Marketplace Portal provides a user interface that adapts and scales views to optimize the display within the available screen size.

For more information about the Marketplace Portal, CSA, and other HPE products, visit the HPE web site at www.hpe.com.